Frequently Asked Questions
Everything you need to know about RPS Water Pumps and our home solutions.
How do I choose the right water pump for my home?
Selecting the correct pump depends on your specific needs, such as whether you are boosting low water pressure, drawing from a well, or managing sewage. We recommend checking your required flow rate (GPM) and total dynamic head before purchasing.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for urgent repairs.
Do your pumps come with a manufacturer warranty?
Yes, all RPS Water Pumps come with a standard 1-year limited warranty covering defects in materials and workmanship. Extended protection plans are also available for select high-performance models.
What is your return policy if the pump doesn't fit my system?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) before shipping the item back.
Are RPS Water Pumps energy efficient?
Absolutely. Many of our newer models feature variable speed drive (VSD) technology, which adjusts motor speed based on demand, significantly reducing electricity consumption compared to traditional fixed-speed pumps.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm or Klarna for larger home infrastructure investments.